Returns & Exchanges Policy

At Bee-utifully You Boutique, we want you to love every piece you wear. If something isn’t quite right, we’re here to help.

1. Eligibility for Returns

  • Items may be returned within 30 days of delivery.

  • Items must be:

    • Unworn and unwashed

    • In original condition

    • With all tags, labels, and packaging intact

  • Proof of purchase (order number, receipt, or email confirmation) is required.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Underwear, swimwear, bodysuits

  • Socks (unless unopened)

  • Final-sale or clearance items

  • Gift cards

3. Exchanges

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, we will issue a store credit or refund based on your preference.

  • Exchanges follow the same eligibility requirements as returns.

4. Refunds

  • Refunds are issued to the original payment method.

  • Please allow 5–10 business days for your refund to be processed once the return is received and inspected.

  • Shipping fees are non-refundable, unless the item arrived damaged or incorrect.

5. Damaged or Incorrect Items

If you receive a faulty, damaged, or incorrect item:

  • Contact us within 7 days of delivery.

  • Provide your order number and clear photos of the issue.

  • We will replace the item at no additional cost or issue a full refund.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error.

  • For your protection, we recommend using a trackable shipping method.

7. Holiday Extended Returns

Orders placed between 24th of December and 1st of January qualify for an extended returns window of 10 days.

8. How to Initiate a Return

  1. Visit our returns portal at Contact Us or contact beeutifullyouboutique@gmail.com.

  2. Follow the instructions to register your return.

  3. Pack your item securely and attach the provided return label (if applicable).

  4. Drop it off at the nearest shipping carrier location.